Minister of Commerce and Industry, Consumer Affairs, Food and Public Distribution, Piyush Goyal said that simplicity of operations and transparency should be the focus of the National Single Window System (NSWS). Goyal while chairing a review meeting of the NSWS platform on January 19, said that there should be complete end-to-end testing of one set of approvals for each of the integrated Ministries on the NSWS portal.
In order to ensure faster approvals and save time, better communication strategy should be planned. To spread awareness about the platform, he directed that presentations be made before large corporations and to the Indian missions abroad, added Goyal.
The digital platform of NSWS facilitates investors to identify and apply for approvals. It supports information across 32 central ministries/ departments and the platform has 14 States onboard namely Andhra Pradesh, Assam, Goa, Gujarat, Himachal Pradesh, Karnataka, Madhya Pradesh, Maharashtra, Odisha, Punjab, Tamil Nadu, Telangana, Uttar Pradesh and Uttarakhand. The process for the inclusion of 6 more states is in progress.
The minister said a Chief Information Security Officer should be nominated to work exclusively for the security and risk monitoring of the NSWS portal. There should be no duplication of efforts and no physical interface, he said. ‘If any physical interface and interaction is needed, then it will be done through video conferencing on NSWS; video conferencing should be recorded and remain documentary evidence,’ said Goyal during the review meeting.
Goyal said that a meeting with states and UTs be organised next month to bring more states onboard the NSWS. He also stressed on the importance of user feedback. ‘It is critical to meet timelines which can be possible through continuous upgradation of the system,’ he said.
Know Your Approvals (KYA) service is live on the NSWS with 544 approvals across 32 central ministries/ departments. A total of 3,259 approvals are listed. Efforts are in progress to ensure that 13 more ministries/departments are onboarded by March 31, 2022 with another 360 approvals/registrations.
