Life Insurance Corporation of India (LIC) introduced its first-ever interactive ‘WhatsApp Services for its policyholders. This service will be available only to those policyholders who have registered their policies on the LIC portal. Policyholders can register their policy on the customer portal available on www.licindia.in.
How to avail this WhatsApp service?
To avail this service a user who has his policy registered will just have to send a ‘Hi’ on the Mobile no 8976862090. The chatbot then will give a user 11 options to choose from. Whichever option you want you will have to reply with the concurrent serial number.
Here’s a list of services that are available –
1. Premium due
2. Bonus information
3. Policy status
4. Loan eligibility quotation
5. Loan repayment Quotation
6. Loan interest due
7. Premium paid certificate
8. ULIP -statement of units
9. LIC services links
10. Opt in/Opt out Services
11. End the conversation
How to register your LIC policy on the LIC portal?
Step 1: Visit www.licindia.in and Click on “Customer Portal”
Step 2: If you have not registered earlier for Customer Portal, click on “New user”
Step 3: Provide the following details:
Step 4: Visit www.licindia.in, click on the tab “new User”, select your own user-id and password and provide all the necessary information. Now you are a registered Portal user.
Step 5: Click the “e-Services” tab, log in using the user ID you created, and register your policies for using the e-services by filling out the provided form.
Step 6: Print the form, sign it and upload the scanned image of the form.
Step 7: Upload the scanned image of PAN Card or Aadhaar Card or Passport.
Step 8: After verification by LIC offices, an acknowledgement e-mail and SMS will be sent to you. Now you are ready to avail our e-services.
Step 9: Click on Submit button
Step 10: Choose the user id and password of your choice and submit.
S tep 11: Login and click on the option of ‘Basic Services’ >“Add Policy”
Step 12: Enrol all your remaining policies.
With the launch of this service people will no longer have to visit the LIC offices for every small and big work. Nor will you have to wait for the arrival of the LIC agent.
